At DirectSBS, we value your
privacy and understand the importance of maintaining
confidentiality. We adhere to the National Privacy
Principles ("NPP's") as enacted in the Privacy Act 1988.
handling practices; what information we hold about you, and
how we collect, use, disclose, keeps secure and ultimately
destroys that information.
1. Collection of your personal information.
Where practical, we collect personal information directly
The personal information we collect is what is required for
us to be able to provide you with our products and services,
to manage and administer the product and service, to assess
your application for credit and for incidental purposes. It
generally comprises information such as your name, contact
2. Use and disclosure of your personal information.
We use your personal information to facilitate the purposes
set out above.
Your personal information may be shared between DirectSBS
and its related entities.
We will not disclose your personal information to third
• you have previously consented or agreed to such
• it is necessary to provide you with the goods and services
requested and such disclosure is made
on a confidential basis;
• it is required by law or provided in cooperation with any
government authority; or
• it is disclosed by us in a way that does not allow you to
We will not sell, rent or trade your personal information.
We may use your personal information to help identify the
products and services which we think may be of interest to
you. We also use it to keep you informed and up to date
about our latest products, services and promotions. If you
would prefer that we not use your personal information in
this way, please contact us.
3. Your consent
We will endeavor not to use or disclose your personal
information in a way which is unreasonably contrary to your
expectations. However, you should be aware that if you do
not consent to certain uses and disclosures of your personal
information, we may not be able to provide our products and
services to you.
4. Quality of your personal information
We rely upon the accuracy of your personal information to
provide our products and services to you. To assist us with
this, please contact us immediately if any of your personal
information ceases to be current. Similarly, if for any
reason you believe that the information we have about you is
not accurate and complete, contact us and we will make the
5. Access to your personal information
You may access the personal information that we hold about
you upon request and on reasonable notice.
6. Security of your personal information
We regard the security of your personal information as
paramount. To this end, we take all reasonable steps to
protect your personal information from loss, misuse,
unauthorized access, modification or disclosure.
Only authorized people within our organization are entitled
to access your personal information for approved purposes.
All our employees and agents are required to sign a
confidentiality agreement as a condition of their
7. How to contact us
Should you have any queries or concerns in relation to our
information handling practices, or if you wish to discuss
any aspect of this policy, please do not hesitate to contact
us at info(at)directsbs.com.
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